Front Desk & Art Cafe Host

This role is one of the main public-facing roles at Sattya. You are often the first person people interact with when they enter the space, whether they are coming for CoWork, the Art Cafe, an event, a workshop, or simply to see what Sattya is about.

This role combines front desk support, hospitality, and basic cafe service, CoWork operations, and day-to-day care of the space. It is not a corporate receptionist role, and it is not a traditional cafe service role.

It is about being warm, attentive, organized, and helping people feel comfortable in a creative community space. Sattya is a relaxed and active environment. Music is often playing, people are working, making things, attending events, having conversations, or spending time in the building.

We are looking for someone who enjoys creativity, community spaces, and interacting with a wide range of people throughout the day. Some days are calm and steady, while others involve events, workshops, visitors, and many things happening at once.

Being able to stay warm, organized, and calm while the space shifts throughout the day is important. The role currently focuses heavily on Art Cafe and CoWork operations, with a strong front desk presence throughout the day. Over time, you should become someone who understands the overall rhythm of Sattya, including our spaces, programs, events, and how to help people navigate them easily.

WHAT YOU'LL DO

Front Desk & Guest Experience

• Welcome visitors, coworkers, guests, and event participants
• Answer questions about Sattya, the Art Cafe, CoWork, events, and programs
• Help people understand how the space works
• Direct guests to the right spaces or team members
• Create a calm, friendly, and welcoming atmosphere

CoWork Operations

• Check people in for day passes, bookings, and memberships
• Handle CoWork payments and basic records
• Track day passes, memberships, and room bookings
• Support coworkers during the day
• Keep the CoWork area tidy, functional, and comfortable
• Notice when something needs attention and report or respond clearly

Art Cafe & Hospitality

• Prepare tea, coffee, and other drinks
• Welcome Art Cafe guests and explain the concept
• Help people choose creative kits, activities, or simple drinks
• Handle payments and the POS system
• Reset tables, materials, and activity kits
• Monitor supplies and keep the area stocked
• Keep the cafe and kitchen area clean and organized

Daily Space Support

• Support opening or closing procedures depending on the shift
• Help reset the space during the day
• Support small event preparations when needed
• Keep an eye on cleanliness, supplies, and general flow
• Take initiative with small tasks without needing constant direction
• Communicate clearly with the team about issues, needs, or handovers

Supporting the Space During Quieter Moments

Sattya shifts throughout the day. Some hours are busy with visitors, events, and conversations, while other moments are quieter and more independent. During slower periods, this role continues contributing to the overall rhythm and care of the space through a mix of creative, organizational, and operational support tasks.

Depending on your interests and skillset, this could include:

• Graphic design
• Social media content
• Cafe development
• Helping prepare for events and workshops
• Updating records and systems
• Tidying and resetting shared spaces
• Supporting ongoing projects around Sattya

We’re looking for someone who notices what needs doing, takes initiative, and enjoys being part of the wider ecosystem of the space, not just the front desk.